Caution! Returns are not accepted for products that have been processed based on the desired dimension, eg carpets, hallways. Also for hygiene reasons, returns for sleeping products, such as pillows or covers, are not accepted.<\/p>\n
The basic condition for the return of the products is that they are not damaged or damaged <\/strong> and that their packaging is in its original condition <\/strong> without being torn or dismantled. Therefore, be careful when opening it.<\/p>\n Product Return Procedure<\/p>\n Return of products can be done in two method:<\/p>\n \u0391)<\/strong> Return of the product - upon contact - to our headquarters and on-site evaluation of the possibility of change.<\/p>\n \u00a0\u0392)<\/strong>\u00a0Through the courier company you send the product to us as follows: You pack the product (and its original packaging) in a larger package that ensures maximum protection during transport and include in it a document that informs us about the problem created but also the process of settling the financial issue you desire. Contact the Returns Department of the same post office and send us the product,\u00a0noting that the return costs are borne by the sender.<\/strong><\/p>\n Warning: <\/strong> <\/u> If the product does not meet the above conditions, it will be returned to you, at the recipient's expense.<\/p>\n Upon return of the product, either your account can be credited for future use within 6 months, or a refund via bank account (within 15 days) from the date of receipt of the refund.<\/p>\n Due to the fact that product return is a process based on careful management, we will always be at your disposal for any help or information, as our goal is to avoid any misunderstanding or annoyance to the customer. Our priority is your satisfaction, so contact us either by phone or e-mail.<\/p>\n Changes<\/p>\n In case one of the products we sent you does not work for you, we can change it for you within 15 days of receiving it. In order for the change to be made, you will need to send us the product in the condition in which you received it in any way you wish (ELTA or Courier) and inform us (by phone or e-mail) that you would like us to send you another product.\u00a0Shipping costs for changes are borne by the customer<\/strong>.<\/p>\n Caution! Return is not accepted for products that have been processed based on the desired dimension, eg carpets, hallways.<\/p>\n Also for hygiene reasons, returns to sleeping products, such as pillows or mattresses, are not accepted.<\/p>","protected":false},"excerpt":{"rendered":"